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Service Details

 

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    MY Career

    This service is available in Arabic only

    Service Description

    This service is provided to employees through the Ministry's portal, as well as smart devices in order to enable the working civil service staff in government agencies to inquire about the current career status using the Ministry of Civil Service databases to ensure its accuracy. Through the service, the employee's data, qualifications and job transactions can be viewed after entering the employee ID number, date of birth, and the government agency thereof. This service also provides the possibility of communicating with beneficiaries to introduce the latest developments in the civil service through SMS and email messages.

    Service Preconditions
    How to Use the Service
      1. Access to the service through its specific link;
      2. Sign up for the service or sign in if having an account;
      3. Complete all required communication and verification data;
      4. View the available data on the employee according to the Ministry of Civil Service records.​

    Service details
    • Service Fees: Free
    • Response Time: 5 working days
    • Availability: 24/7
    • Working hours: Sunday to Thursday from 8 AM to 3 PM
    Service Level Agreement (SLA)

    For service level agreement information, please visit the Service Level Agreement

    Help and Support
    For help and support, please visit the Help and page Support page
    User's Guide
    For more details on the service, please see the User's Guide (Available in Arabic only).
    Troubleshooting Guide
    The Ministry of Civil Service provides all its electronic services in clear and smooth procedures and steps, that are explained in the User Manual and through the instructions within each service. When using the service, the user may take wrong actions or procedures, and if it happens, an error message will be displayed to guide the user to the correct procedure to complete the use of the service.
    For more information on error messages and their troubleshooting, please see the Troubleshooting Guide (Available in Arabic only).
    Alternative Service Channels
    • The service can be obtained directly by visiting the Ministry of Civil Service or one of its branches. Please see Branches and Offices for more details.
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Last Update: 6/25/2019 10:09 AM
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